Returns & Exchanges

At Under The Mountain Games, we want you to be fully satisfied with your gear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all apparel remains unworn, unwashed, and includes the original tags to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.