Frequently Asked Questions
Everything you need to know about our apparel and gear.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but typically range from 10-21 business days.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate an exchange or a full refund to your original payment method.
Are your garments sustainably produced?
Under The Mountain Games is committed to quality. We use ethically sourced materials and eco-friendly printing processes to ensure our fashion is as durable as it is responsible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has shipped?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.